Your questions answered

Printing time

Designs are custom printed on the shirt you order. During off-peak months your order will be printed and ready for shipping within 5-6 business days. During peak seasonal months, orders may take as long as 9-12 business days to be ready for shipping. You will receive notification and tracking information when your order has shipped.

Shipping to the US

Once your items are printed and packed, you should receive them within an average of 5 days. 

Shipping to Canada

Most T-shirts can be printed in a Canadian facility and shipped to you with standard domestic shipping, so you will get your packages in an average of 5 days.
However, unfortunately some items can only be shipped from the US and fall under international shipping. In this case the average transit time is 9-25 days.

Shipping to anywhere else in the world

You should expect 9-25 days shipping time.

Shipping cost depends on the number of items, your address, and the shipping location which can vary by product. Please use the checkout button to find out the shipping cost and applicable taxes for your selected items. 

You will be able to see the full cost, including shipping before you are asked to enter payment details.

To prepare the T-shirts for the printing process, the printing area is treated with a starch. On delivery there may still be a residue. It will completely disappear after the first wash (cold or warm).  

The shirts are packaged into plastic bags soon after printing, so they often still carry an odour of 'fresh paint'. This will be completely gone after the first wash.

Actually, this is not a 'Frequently Asked Question' - my printing partner is as committed to quality as I am to great design. However, should you ever find an item not up to standard, please let me know! You will receive a new shirt or a full refund - all we ask is a picture of the unacceptable item, so that we can avoid making the same mistake twice.